The Use of Ict in Organizational Learning Practices: a Mixed Methods Study in a Portuguese Organization

نویسندگان

  • Sara Petiz
  • Fernando Ramos
  • Pedro Roseiro
چکیده

Advanced economies, also known as knowledge-based economies, rely their performance on high skilled workers and quick access to information and knowledge, allowing organizations to react to a competitive, rapidly changing and global environment. Innovation is recognized as a crucial factor for survival, driving the development of new or improved products, services, processes or marketing strategies. Innovation seems to be closely related to organizational learning through which new knowledge is developed, distributed and used. Several proposals consider organizational learning capability in a multidimensional perspective. Based on these proposals, five dimensions were identified as main driving influences to innovation: idea generation; market and technology surveillance; problem solving; dialogue and knowledge transfer; training and competence development. Recent developments on information and communication technologies (ICT), especially web 2.0 social tools, allow workers a more participatory attitude and control on their learning, promoting collaboration and cooperation between teams and networks. It is important that organizations understand how the use of ICT and web 2.0 may improve the organizational learning capability. This study aims at understanding how a Portuguese innovative large company uses ICT and web 2.0 tools to enhance learning practices in order to support the discussion of an answer to the driving research question: how are ICT tools being used to promote organizational learning in innovative organizations?. The paper describes relevant theoretical aspects on organizational learning, provides an overview of the use of ICT and web 2.0 tools supporting learning, briefly presents the analysis model and the research methodology using mixed methods, and provides a discussion of preliminary results showing that ICT is proving to promote an effective basis for organizational learning. For each learning practice both organizational and workers perceptions are being studied focusing on: learning activities; supporting ICT tools; understood impact of these practices for the organization and for workers as learners.

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

منابع مشابه

Organizational Patterns of English Language Teachers’ Repair Practices

Despite the abundance of research on teachers’ repair practices in language classroom interaction, there are not enough conversation analytic studies on repair organization with the focus on the details of interaction in the context of EFL. Drawing on sociocultural and situated learning theories, this study explores the contingent nature of English language teachers’ org...

متن کامل

Classroom Repair Practices and Reflective Conversations: Longitudinal Interactional Changes

For many English as a Foreign Language (EFL) teachers working contingently with language learners’ problematic learner contributions in classroom interaction still remains a challenge. Drawing on conversation analysis methodology and using sociocultural and situated learning theories, this longitudinal case study traces the progressional changes in one Iranian English language teacher’s repairi...

متن کامل

بررسی سطح هوش سازمانی، یادگیری سازمانی و چابکی سازمانی در بیمارستان های آموزشی تحت پوشش دانشگاه علوم پزشکی یزد

Background: Organizational intelligence has been defined as the capacity of an organization to direct its mental abilities and use these capabilities to achieve its mission and agility means ability to react quickly to environmental changes and it is an important factor for hospital effectiveness. This study was aimed to Evaluate Organizational Intelligence and Organizational learning and Organ...

متن کامل

The Effects of Financial Management Practices and Their Role in Economical Development and Organizational Performance

This study investigates the effects of financial management practices and their role in economical development and organizational performance. Economic environment is changing rapidly and this change is characterised by such phenomena as the globalization, changing customer and investor demands, ever-increasing product-market competition. To compete successfully in this environment organization...

متن کامل

The Effects of Financial Management Practices and Their Role in Economical Development and Organizational Performance

This study investigates the effects of financial management practices and their role in economical development and organizational performance. Economic environment is changing rapidly and this change is characterised by such phenomena as the globalization, changing customer and investor demands, ever-increasing product-market competition. To compete successfully in this environment organization...

متن کامل

ذخیره در منابع من


  با ذخیره ی این منبع در منابع من، دسترسی به آن را برای استفاده های بعدی آسان تر کنید

برای دانلود متن کامل این مقاله و بیش از 32 میلیون مقاله دیگر ابتدا ثبت نام کنید

ثبت نام

اگر عضو سایت هستید لطفا وارد حساب کاربری خود شوید

عنوان ژورنال:

دوره   شماره 

صفحات  -

تاریخ انتشار 2014